Monaro Models

  • Store Trading Hours
  • Monday - Friday 08:30am to 5:30pm
  • Saturday 09:00am to 4:00pm

Even the biggest shops and sites are sometimes out of that special stock item you really need.  We're no different, but we have a solution to your problem!

Our website has the ability for you to "Special Order" the item you would like to obtain, and we will then order it in especially for you.

If a product you're looking at has a stock availability of "Special order":

  • Simply add the item to your order as you would any other product. 
  • We will contact you to confirm your special order is still available from our suppliers and expected arrival.
  • We will also confirm with you at the time if you would like to -
    1. have your complete purchase (including all special order items) sent together once the special order arrives
      or
    2. dispatch the in stock items straight away and have your special order sent once we receive them

If it happens that the item(s) you have Special Ordered are no longer available, we will be happy to arrange a refund.